FAQs Forms and Documents Helpful Videos Work at DES Interpretation Assistance The North Carolina Division of Employment Security provides an interpreter for any language. This service is primarily provided by telephone. For free translation assistance, please call 888-737-0259.
Mail to DES Appeals, PO Box 25903, Raleigh, NC 27611-5903 If you’ve gotten your determination and you wish to appeal, review the documentation for information about your appeal rights.
You can take required paperwork to a participating U.S. post office. After you apply: Watch for mail or email from DES. After we review your application, we will let you know your benefit amount and eligibility details. Check the status of your claim anytime in your MyNCUIBenefits account. Learn about your Weekly Requirements to get benefits.
DES now offers an SMS/text message feature. When you opt in, you will get texts to your cell phone to notify you if: New documents have been added to your MyNCUIBenefits account. To opt in to this feature, follow the steps below. Once you save those changes in your online account, you will begin receiving text messages immediately from DES.
DES has security measures in place to help prevent fraud and protect your information. Identity verification and Multi-Factor Authentication, or MFA, are two ways that DES asks you to verify your identity.